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Frequently Asked Questions About Your Optima Battery
Frequently Asked Questions About Your Optima Battery
From: alwa_henr
To: batterypete
Subject: Other: alwa_henr sent a message about OPTIMA Battery YELLOWTOP 8073-167 Acura Honda Mazda Car Battery
Sent Date: Nov-14-17 14:10:38 PST
Dear batterypete,
I purchased a battery 2015 it has went bad what do I do
– alwa_henr
Alwa –
We know how frustrating it can be when you discover a dead battery that is only a few years old. We’d like to address your question about your Optima battery.
Does the battery still have a charge? If so what is the current voltage? Or is the battery completely dead? I would suggest calling Optima Battery and JCI directly to find out if your battery issue is covered under warranty. They will ask you a series of questions to help determine whether the battery failure was a manufacturing defect or owner negligence.
When the battery has worked for as long as it has for you, it’s usually something else that is causing the failure within the electrical system. Common issues are lack of use, slow drain due to external load (and lack of use), or not using a proper charger that will charge AGM batteries. So numerous scenarios can be the cause. Without knowing the whole story and application/use up until the failure, it would be hard for me to determine the exact issue. At this point I can only offer these tips.
Power On…
Pete
